February 22, 2022
Service Award, SurgeryinPeru Recognized! Lloyd|Plastic surgery in Peru, SurgeryinPeru awards, WhatClinic
SurgeryinPeru, awarded for excellence in patient service by WhatClinic.com
SurgeryinPeru (www.surgeryinperu.com) has been recognised with the WhatClinic Patient Service Award 2021, an annual award based on patient experience ratings worldwide.
WhatClinic analysed 12 months of data from users of its website including patient reviews and feedback, and communication rates of listed clinics. In 2021, over 6 million people visited WhatClinic’s medical search directory to find and compare clinics, including ours.
SurgeryinPeru was one of only a few clinics on the website that met the high standards needed to qualify for the award. To receive the Patient Service Award 2021, the clinic should have a consistently high ServiceScore™ rating, which measures the clinic’s commitment to patient care over a whole year, and also receive exceptional feedback and reviews from potential and existing patients.
This Award represents the long-term dedication of our entire team and focus on creating positive patient experiences throughout their treatment journey.
The clinic’s Director, Lloyd Hannis, today said “We are delighted to be recognised for our commitment to customer service. As a practice, it is something we focus on in everything we do and to receive such positive feedback from our patients is great! Safety is our first and foremost priority, along with great service and beautiful treatment results.”
David Roe, WhatClinic’s CEO, congratulated SurgeryinPeru and said “The Patient Service Awards have now run for 12 years. For 2021, we have taken into account thousands of data points, including ratings based on communication between patients and clinics, clinic’s promptness, politeness, helpfulness, customer service over the phone, email, online and in-person, as well as patient reviews, feedback and more.
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